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Lab Results includes the following features:
Message Options
Lab Results includes an extensive library of pre-recorded results messages
Custom messages can be added easily
Patient-specific messages can be recorded when appropriate
Assigning messages for delivery is point-and-click easy
Patients can be assigned one or multiple messages
Non-English messages are optional
Delivery Options
A private toll-free number is assigned to your account for 24/7 inbound telephone access
During patient visits, patients are given a Lab Results card with the toll-free number and access instructions
Outbound notification that messages are ready is possible by email, text, and telephone
Immediate delivery by outbound telephone calls is possible when credential are supplied
Access to HIPAA-compliant messages requires credentials from each patient
Access credentials can include social security number, account or record numbers, randomly generated codes, and more