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AppointmentCall and LabResults are our premier products for the medical
community. Reduce no-shows. Improve patient communications.
Increase your bottom line.
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| Typical Solutions |
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AppointmentCall
Appointment Reminders
No-Show Follow Up Calls
Health Maintenance/Recall Reminders
Special Announcements
LabResults
Secure Test Results Message Delivery
Outbound LabResults Message Delivery
GroupCall
Staff Announcements
Support Group Meeting Reminders
Community Outreach Reminders/Announcements
Health Fairs, Free Screenings, and Other Event Announcements
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| AppointmentCall Features and Advantages |
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Customized, Professionally-Recorded Scripts
Works with Any Scheduler
Easy to Use. Just Two or Three Minutes a Day for Staff
Fully Automated Calling and Reporting
Multi-level Enterprise Reporting Options
HIPAA Compliant
Online Reports Always Available
Full Name of Patient Is Spoken During Reminder Message
Answering Machine Detection and Message Completion
Flexible Messaging Options - New Patient Message, Pre-Op Instructions, etc
Point-And-Click Data Uploads or Fully Automated Interfaces
Permanent Call Detail Reporting
Priced from 5.99 to 16.9 Cents per Appointment with Generous Discounts
Setup Usually Takes Just Two or Three Days
No Hardware or Software to Buy
Pays for Itself in the first 2 or 3 Days of Use Each Month
Standard Set Up Costs Is Less than $100
Saves Hours of Staff Time Every Day
More Features at a Better Price
Easier to Use than Other Products
Patients Appreciate the Reminders
No-Shows are Immediately Reduced
Calls Are Made in the Evenings When Patients Are at Home to Respond
Patients' Responses Are Immediately Reported Online
We Accept Data from Any Scheduler
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| LabResults Features and Advantages |
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Create Personalized Messages in Just a Few Seconds
Pre-Record Messages for Routine Results Save Time
Optional Outbound Delivery Will Call Patient When Messages Are Created
Online Reporting Provides for Delivery Confirmation and Further Follow-Up
Patients Can Retrieve Messages 24 Hours per Day
Messages Are Typically Delivered for 10 to 30 Cents per Patient
No Hardware or Software to Buy
Saves Hours of Staff Time
Improves Patient Satisfaction - No Frustrating Phone Tag
Reduces Staff Interruptions
Frees Up Your Phone Lines for Other Calls
Volume Discounts for Higher-Volume Operations
Usage-Based Billing with Flexible Base Packages
All Messages Are Permanently Archived for Proof of Delivery
Improves Liability Compliance with Permanent Third-Party Records
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| GroupCall Features and Advantages |
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Record Your Own Messages in Just a Few Seconds
Flexible Delivery Options and Scheduling
Easily Manage Multiple Groups and Messages
Recurring Message Delivery Options
No Hardware or Software to Buy
Easy To Use
Much Less Expensive Than Mailed Reminders or Announcements
Self-Managed for Ultimate Convenience
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| AppointmentCall Reminder Sample |
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Hello this is an appointment reminder for John Smith from Parkland Medical Center.
To hear your message now, press 1, to have me call back later, press 2.
We're calling to remind you about your appointment scheduled for tomorrow morning at
9:00 AM with Dr. Williams at Parkland Medical Center.
To confirm your appointment, press 1.
If you cannot keep this appointment and wish to cancel, press 2.
To repeat your appointment information, press 3.
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| No-Show Follow-Up Samples |
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Hello, this is an important message for Jane Jones from Parkland Medical Center.
We're calling about your missed appointment. Your appointment was scheduled for today at 10:00 AM.
It is very important that you reschedule your appointment as soon as possible.
To confirm that you have received this message, press 1. To repeat this message press 2. |
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Hello, this is an important message for Jane Jones from Parkland Medical Center.
We're calling about your missed appointment.
Your appointment was scheduled for today at 10:00 AM.
Please call our office at 214-555-1111 to schedule an appointment.
From the following six options, please select the option that best explains why you were not able to keep your appointment.
If you sought treatment elsewhere, press 1.
If you decided that you no longer needed treatment, press 2.
If you had no way to get here, press 3.
If you had a schedule conflict, press 4.
If you simply forgot the appointment, press 5.
For all other reasons, press 6.
To repeat the list of options, press 7.
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| Health Maintenance/Recall Notices Samples |
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Hello, this is an appointment reminder for Jan Smith from Parkland Medical Center.
We're calling to remind you that it is time for your annual mammogram.
Please call our office at 214-555-1111 to schedule an appointment.
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Hello, this is an appointment reminder for John Smith from Parkland Medical Center.
We're calling to remind you that it is time for your annual exam.
Please call our office at 214-555-1111 to schedule an appointment.
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Hello, this is an appointment reminder for Shirley Smith from Parkland Medical Center.
We're calling to remind you that it is time for your liver checkup.
The medication that you are taking requires a liver checkup before it can be refilled.
Please call our office at 214-555-1111 to schedule an appointment.
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| Special Announcements Samples |
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Hello, this is a message for Jane Doe from Parkland Medical Center.
We're calling to remind you that we are moving to 100 Main Street on April 1st.
March 29th is the last day that we will be open at our current location.
We will be closed March 30th and 31st to complete our move.
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Hello, this is a message for John Smith from Parkland Medical Center.
Your appointment has been canceled.
Due to a family emergency, Dr. Jones will be out of the office tomorrow.
Please call our office at your earliest convenience to reschedule your appointment.
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Hello, this is Susan Johnson at Parkland Medical Center.
I'm calling to remind you that we are offering free cholesterol screenings this coming Friday, July 7th.
Stop by the main lobby any time between 8 am and 4 pm for your free screening.
We look forward to seeing Friday. Thank you for choosing Parkland Medical Center as your partner for healthcare
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Hello, this is James Morton at Parkland Medical Center.
I'm calling to remind you that the deadline for your 401K and insurance enrollment is Friday, March 22nd.
If you have any questions please contact the HR department.
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| Online Reports Demo |
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