Select one of the following categories to find answers to common questions. If you don't find the answer to your question here, please contact us.
Automated Messaging Appointment Reminders Lab Results Group Messaging Text Messaging
AppointmentCall reminders are easy to use, very affordable, and typically take just two minutes a day of your time.
AppointmentCall is a service that provides automated telephone appointment reminders. There is no hardware or software to purchase, and the typical clinic pays 10 to 15 cents per patient for reminders. Reminder calls are fully customized for each client, and include complete appointment information as well as the full name of the patient.
AppointmentCall uses our servers and phone lines to process your reminder calls. Calls are triggered based on data that you upload to our secure web servers. Most scheduling software includes a data export or save-to-disk feature that creates the required data file within seconds. We will program our system to accept your data, no matter what the format, as part of our standard set up process. Even if custom programming is required, you won't be charged. As calls are processed, the results of the calls are immediately updated in our online reports.
AppointmentCall pricing is based on the total monthly volume of appointments that your organization schedules. Set up is typically $99 for most clinics, and per-appointment fees range from 6.9 cents to 18.9 cents per appointment. This flat-rate per-appointment fee includes multiple call attempts, call back later options, and all long distance. There are no other fees or charges whatsoever. You can use our Cost Calculator to determine your exact costs of using AppointmentCall appointment reminders.
You can still use AppointmentCall for telephone appointment reminders. We offer a couple of ways for you to provide your appointment data. You can input the data on the Tavoca website using our Record Manager tool, or you can use a simple spreadsheet template that we provide and upload your list after typing it locally. Either way, the entire process is still much more efficient than having staff attempt to reach patients or clients during the day when most folks are at work.
Yes, AppointmentCall is HIPAA compliant. All of our products that are used by the medical and dental professions meet or exceed HIPAA regulations. The data that we store on our servers is secure, and the reminder calls are always managed well within the scope of HIPAA guidelines. Please view our HIPAA Overview for more information.
The only thing you have to provide is appointment data. We handle everything else. You will need a computer that can access the Internet to upload or input data, but that is it. No hardware or software purchase is required. No phone lines are required, and no staff time is required other than upoading your data once a day.
AppointmentCall includes more features for the money than any other service or product on the market. If you are comparing products from several companies, please contact us so that we can show you the many advantages that AppointmentCall offers. You will find more expensive products that do not provide any better results than AppointmentCall, and you will find slightly cheaper products that are lacking many features. AppointmentCall was developed from the ground up to be a very affordable service that is easy to use and that produces great results for your operation.
AppointmentCall reports are online and can be accessed from any Internet connection using your secure username and password. Plus, reports are archived online so that that are always available, no matter how far back you wish to research a particular date or client's reminders. Our QuickReport tools make results review simple, yet it also includes powerful drill-down options when more advanced details are desired. Our Schedule Snap Shot report provides a color-coded graphic representation of each provider's schedule with confirmations and cancellations easily discerned.
AppointmentCall is provided as a monthly service. We are confident that you will love AppointmentCall, but we are willing to earn your business and prove our value every month. We do sometimes offer special discounts for longer-term commitments, but you can get started and try our service with no more than one month's commitment.
appointmentcall reminders are easy to use, very affordable, and typically take just two minutes a day of your time.
TODOAppointmentCall reminders are easy to use, very affordable, and typically take just two minutes a day of your time.
TODOAppointmentCall reminders are easy to use, very affordable, and typically take just two minutes a day of your time.
TODOAppointmentCall reminders are easy to use, very affordable, and typically take just two minutes a day of your time.
TODO