HIPAA Compliance & Security
Protecting patient information is fundamental to everything we do.
Built for Healthcare Privacy & Security
Protecting patient information is fundamental to everything we do. Tavoca supports HIPAA compliance through administrative, technical, and physical safeguards designed to help protect sensitive patient data and support compliant patient communication workflows.
Whether delivering appointment reminders, two-way SMS conversations, email communications, or automated voice outreach, Tavoca helps healthcare organizations improve communication efficiency while maintaining the privacy, security, and trust that healthcare organizations and patients expect.
Administrative, Technical & Physical Protections
Administrative Safeguards
Tavoca maintains policies and procedures designed to support privacy, security, and operational integrity across the organization, including ongoing staff training and access management protocols.
Technical Safeguards
Our cloud-based platform utilizes encrypted data transmission, secure access controls, role-based permissions, and industry-standard security practices to help safeguard information across all communication processes.
Physical Safeguards
Sensitive information is protected through secure infrastructure and controlled system access. Our hosting environments are designed to help reduce risk and protect healthcare information at every layer.
Encryption & Secure Data Handling
Data exchanged between Tavoca and client systems is encrypted in transit and at rest. Sensitive information is protected through secure infrastructure and controlled system access, ensuring patient data remains private at every stage of communication delivery.
Security Practices & Vulnerability Management
Tavoca's security practices include ongoing monitoring, vulnerability management, access controls, and secure hosting environments designed to help reduce risk and protect healthcare information across all platform operations.
Have Questions About Our Security Practices?
Our team is happy to walk you through how Tavoca supports HIPAA-compliant patient communication for your organization.