Privacy & Trust at Tavoca

At Tavoca, protecting privacy and maintaining trust are fundamental to everything we do. Information collected through our website or services is used to provide support, respond to requests, improve user experience, and deliver our services. We implement administrative, technical, and physical safeguards designed to help protect information from unauthorized access, disclosure, alteration, or misuse.

What We Collect

Tavoca may collect information submitted through contact forms, support requests, account registrations, service interactions, or other communications with our organization. This may include names, email addresses, phone numbers, organization details, and other information voluntarily provided by users.

Cookies & Analytics

Our website may utilize cookies, analytics tools, and similar technologies to improve website functionality, analyze traffic patterns, and enhance user experience. These technologies are not intended to collect protected health information through our public website.

How We Share Information

Tavoca does not sell personal information to third parties. Personally identifiable information is shared only when necessary to provide services, support operations, or comply with applicable legal and regulatory requirements.

Healthcare Data Handling

Tavoca provides solutions designed to support HIPAA-compliant healthcare communication workflows. When Tavoca acts as a service provider to healthcare organizations, protected health information is handled in accordance with applicable agreements, policies, and regulatory requirements.

How We Protect Your Data

Tavoca maintains security practices designed to help protect sensitive information, including encrypted data transmission, access controls, secure infrastructure, monitoring, and vulnerability management processes.

How Long We Keep Data

Tavoca retains personal information only for as long as necessary to fulfill business, contractual, legal, and operational requirements.

Your Rights

Depending on your location and applicable laws, you may have rights regarding access to, correction of, deletion of, or limitations on the use of your personal information.

California Residents

California residents may have certain rights regarding their personal information under applicable California privacy laws. Requests related to personal information or privacy rights may be submitted using the contact information below.

Privacy Questions & Requests

Questions regarding our Privacy Policy or privacy-related matters may be submitted to the Administration team on the Contact Us page.